Privacy Policy

Welcome to 4dnum. This Privacy Policy explains how we handle your personal information when you use our platform, services, and applications. This policy applies exclusively to users located in Malaysia.

This policy governs the interaction between you and our platform. It does not apply to any third-party websites, external links, or external services that you may visit after leaving our site. We strongly encourage you to read the privacy policies of any third-party platforms you interact with.

To provide a secure and seamless gaming experience, we collect the following categories of information:

We gather information through three primary channels:

• Directly from you: Information provided during registration, KYC verification, and support requests.
• Automatically: Technical data collected via cookies and server logs while you navigate the site.
• Partner Providers: Data received from our partner payment processors and identity verification services.

Your data is processed for the following essential purposes:

• Account Management: Creating, managing, and securing your user profile.
• Financial Transactions: Processing deposits and withdrawals and preventing payment fraud.
• Security & Compliance: Verifying age and identity to prevent underage gambling and multi-accounting.
• Personalization: Tailoring game recommendations and site content to your preferences.
• Legal Obligations: Complying with applicable gambling and anti-money laundering regulations in Malaysia.
• Marketing: Sending promotions and updates only if you have explicitly provided your consent.

We prioritize the confidentiality of your data. We never sell your personal information to third parties. We only share data with:

• Technical Partners: Infrastructure and hosting providers that keep the platform running.
• Payment & Verification Providers: Third-party services that handle secure payments and identity checks.
• Legal Authorities: When required by law or to respond to legitimate legal requests from relevant authorities.

We implement rigorous security measures to safeguard your information:

• Encryption: Use of industry-standard encryption protocols for data in transit.
• Access Control: Internal access to personal data is restricted to authorized personnel on a need-to-know basis.
• Isolation: Payment data is processed through secure, isolated channels via our partners.
• Monitoring: Continuous system monitoring to detect and prevent unauthorized access or anomalies.

We use cookies and similar tracking technologies to improve your site experience and ensure security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Depending on your situation, you have the following rights regarding your data:

• Access & Correction: Request a copy of your data or correct inaccurate information.
• Deletion & Portability: Request the erasure of your data or its transfer to another service.
• Objection & Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

To exercise any of these rights, please contact our support team via the channels available on our Support Page.

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The exact retention period is tied to the lifecycle of your account plus the period required by applicable law in Malaysia.

Access to our platform is strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor has created an account on our site are encouraged to report this immediately through our support channels.

To provide our services, some of our partner providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data and that the transfer is conducted securely.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed about how we handle your data.

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us via the official communication channels available on our Support Page. Our team is available to assist you with any privacy-related inquiries.